QANTAS is set to be a new PanAm -- once prestigious but doomed to an ignominious end. I flew PanAm once -- ONCE
Ansett was once a famous and successful Australian airline. Reg Ansett knew that customer service came first. But then his airline got into the hands of business-school types. It is now no more. QANTAS too is now in the hands of similar fools.
Judging by their behaviour, QANTAS subsidiary Jetstar should be renamed the "F*ck you" airline.
Saturday, March 13, 2010
Left in dark
My husband and I left Honolulu for Sydney, flying with Jetstar on January 23. As we reached altitude the flight attendants closed the shutters and turned off the main lights.
Being in the middle of three seats I had no light above me and I had to spend 10 hours and 45 minutes in the dark. I called the flight attendant but he had no explanation and walked away.
I have not been able to contact anyone at Jetstar to discuss this matter.
- Eva Neeter
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