Tuesday, October 13, 2009

Qantas does it again

Qantas passengers stranded for 26 hours. TWO planes faulty. When will they get back to their old maintenance standards? Do they have to have a crash first?

FRUSTRATED passengers have been stranded in Sydney for more than 26 hours following problems with two Qantas planes. Around 120 passengers on flight QF31 experienced the lengthy delay on the Sydney-Singapore-London service.

The flight was originally delayed for over five hours due to a hydraulics issue, a Qantas spokesperson said. A replacement aircraft also experienced technical problems, forcing it to be returned to the terminal. "The flight was originally delayed by just over 5 hours... a replacement aircraft was allocated," the Qantas spokesperson said. "In the early stages of its take off roll just before 11pm, the flight crew received an engine control message which required a return to the terminal and a night stop."

The passengers were provided with overnight accommodation and meals, and have been booked on other flights later today. However frustrated passengers have told of their anger over the extensive delays. "They don’t understand that time is precious," one passenger told Channel Seven.

Passengers flying from London-Singapore-Sydney on flight QF32 will be delayed by approximately 22 hours as a result of the incident, the spokesperson said. The spokesperson has apologised for the delays. "We regret any inconvenience this delay has caused but will always put operational safety before schedule."

SOURCE

No comments:

Post a Comment