QANTAS again -- another big holdup

Huge queues at Brisbane Aiport as QANTAS computers crash. You would think it was a budget carrier from the way it is run. There seem to be no backup systems for when things go wrong. Will it be another PanAm? Seems like it

QANTAS flights have been impacted by a global crash of the airline's check-in system. Queues at the Brisbane Airport departures area this morning snaked right through to Jetstar as frustrated travellers were repeatedly told of the computer problems.

Issues with the baggage system compounded the delays but passengers were reassured their flights would not leave without them. The 7.55am flight to Melbourne eventually departed more than 40 minutes later and other flights were held up for as long as an hour.

Qantas apologised to passengers for the inconvenience, on one of the busiest flying days of the year. An airline spokesman confirmed the global crash of the Amadeus check-in system. The problem last arose on November 16, 2009, and took about six hours to rectify as check-in staff were forced to process passengers manually.

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